Senior Solution Consultant

Ref#: 20501

Function: Sales

Location: Japan, Tokyo

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OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

The OpenText Information Exchange business is a leader in B2B solutions and powered by the world’s largest 
business network in the Cloud. Our Business Networks Solution Consulting team offers a set of solutions that 
facilitate efficient and secure exchange of information inside and outside of the organization, ranging from 
on-demand messaging and secure managed file transfer, to B2B integration and B2B applications. The 
world’s largest companies run in the OpenText Cloud that is supported 24/7 by our managed services team 
and enables 20 billion digital commerce transactions per year.  

The opportunity:

The Business Network Solution Consultant is responsible for helping the B2B business expansion and
revenue goals by providing consistent, high quality solution technical support and assistance as well as input
into the qualification of prospects and existing customers. This will involve analyzing complex customer
requirements and providing a compelling, unique value proposition to the customer, which leverages one or
more solutions from the OpenText EIM suite.

You are great at:

* Lead the technical qualification, opportunity assessment, solution design and proposal phases
* Working directly with sales as a pre-sales consultant to analyze client’s business processes and technical
requirement
* Propose best solution that generates profitable revenue to meet the customer’s business requirements.
* Responds to RFx requests, taking the lead for the solution and technical elements of the response.
* Collaboration across all internal teams and resources to ensure you bring the best solution to your clients
* Ensure smooth transition from pre‐sales solution to post‐sales implementation.
* Maintain technical, market and industry knowledge specifically as it relates to business to business (B2B)
integration.

What it takes:

* Bachelor’s Degree in Computer Science, Engineering or related field.
* 5 years work experience in software development or pre‐sale with proven ability to understand, analyze
prospects needs, identify, develop and present appropriate solutions.
* The ability to master a broad range of expertise ranging from understanding the business process to
collecting and analyzing business and technical requirements.
* Experience in Supply Chain Management, e‐business, B2B is highly preferable.
* Working knowledge of cloud services model on a global basis that includes: up front implementation, service
level agreements, data center operations, ongoing customer management and change management.
* Knowledge of Identity and Access Management (IAM), Internet of Things (IoT) platform is a plus.
* Excellent inter‐personal skill, team player, display high level of independence and able to take direction.
* Proficient in Microsoft Office application.
* Basic English oral and written communications skills with TOEIC 750+ or above. Fluent English is preferred.
* Travel as required.

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