Infrastructure Engineer

Ref#: 18726

Function: Cloud Services

Location: Japan, Tokyo

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OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

The opportunity:

OpenText Japan is currently recruiting an Infrastructure Engineer in Tokyo.

You are great at:

Work with other departments in the global organization to make a plan and design and seamlessly implement any production changes, especially to servers/storages and OS/middleware in Japan data centers, required.

Deploy all new production servers/devices fully configured and completely production ready into the production network with.

Plan and create the preventative maintenance schedules according to the system/software life cycle and capacity trend.

Work with the outside vender, Data Center provider and the carriers to sustain/improve the high quality infrastructure.

Provide 24/7 ‘tier3’ support of specific production system section.

Manage incidents/problems to meet or exceed metrics according to ITIL framework.

Develop and maintain the production server documentation.

Cross-Train production support & engineering personnel to ensure knowledge is held by multiple individuals

Join the customer projects as an expert of the infrastructure when required.

Demand to remain up to date for the IT technology of the multi-platform/OS to catch up with the speed of EIM solution expansion.

Demand to improve the communication skill to cooperate with multiple individuals in various country world-wide.

What it takes:

Bachelor’s Degree or 5+ years of industry engineering experience.

Hands-on experienced with some virtualization platforms like VMware, PowerVM and KVM.

UNIX expert with detailed Linux experience.

Proficient in one or more open source software like tomcat/apache deployment and maintenance such as monitoring implementation/version up/managing application logs.

Hands-on experienced with configuring TCP/IP stack on virtualization platforms as multihomed hosts.

English to be able to communicate with other regional colleagues verbally and in e-mails

Ability to document the detailed operation procedures to maintain the infrastructure in English and Japanese.

Ability to creatively resolve problems and/or design new solutions and describe these in a detailed and clear report to management in English and Japanese.



Nice to have

Experienced with the storage and DB like ORACLE

Experienced with ACMS , HULFT, IBM Mainframe( JCL )



Credentials

TOEIC: 730 or experienced with the equivalent skill

ITIL: ITIL Foundation

LINUX: LPIC1 or experience with the equivalent knowledge

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.

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