Senior Product Manager

Ref#: 20718

Function: Engineering

Location: US, CA, San Mateo

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OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 
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The opportunity:

OpenText is looking for a highly motivated individual to join the TeamSite product-management team and help our customers deliver personalized and engaging omnichannel experiences. Recognized as a Leader in the 2018 Gartner Magic Quadrant for Web Content Management, OpenText TeamSite brings together content, process, and applications to create and deliver optimized and personalized interactions across the full customer journey, from awareness to purchase to advocacy and recommendation.

As a Senior Product Manager for TeamSite, you will work closely with both internal and external stakeholders to become a market expert who understands the unique needs of our customers, and you will convert that knowledge into innovative features that enhance customer experiences. The successful candidate must have exceptional problem-solving skills, strong business judgment, and demonstrated experience leading cross-functional teams.

You are great at:

• Working closely with engineering, user experience, QA, and other teams to drive product direction and ensure consistent delivery and quality of new releases
• Writing detailed product requirements, user stories, and end-to-end use cases for major features and enhancements
• Communicating complex technical concepts clearly and persuasively across different audiences and varying levels of the organization
• Being a tireless advocate for customers, translating their needs into clearly defined product requirements
• Participating in one or more scrum teams as a product owner to define goals, set priorities, and handle backlog
• Developing a deep understanding of the competitive landscape, and identifying key areas of competitive differentiation
• Researching and identifying new opportunities for our business to innovate on behalf of our customers
• Making data-driven decisions while showing the willingness to take reasonable risks when the available data is ambiguous
• Collaborating with product marketing and sales teams to deliver products and features to market
• Defining and tracking success metrics for the features you launch

What it takes:

• Bachelor's degree or equivalent (engineering or business preferred), MBA degree a plus
• At least 8 years of defining, driving, and delivering great user experiences in software products, with at least 3 years of experience as a product manager for enterprise or SaaS-based products preferred
• Experience with complex applications used by a broad set of user personas (developers, marketing professionals, content engineers, practitioners)
• Ability to collaborate and influence effectively across cross-functional teams
• Solid understanding of emerging technologies, including robotic process automation, artificial intelligence, and deep learning
• Ability to prioritize complex and often competing deliverables and develop creative strategies to maintain progress toward business objectives despite various roadblocks
• Strong written and verbal communication skills, with the ability to simplify and articulate complex ideas in presentations and discussions with business and technical staff
• Experience working with teams that employ Agile software-development methodologies
• Accustomed to working in an international environment involving multiple development sites in different time zones
• Experience with web-based content-management or experience-management solutions strongly preferred

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. If you require accommodation at any time during the recruitment process please email accommodationrequests@opentext.com. Applicants have rights under Federal Employment Laws including but not limited to: Family and Medical Leave Act (FLMA), Equal Employment Opportunity  and Employee Polygraph Protection Act

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