Project Coordinator

Ref#: 24122

Function: Cloud Services

Location: US, CA, San Mateo

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OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. #LI-POST

The opportunity:

We are seeking a high-energy, team oriented professional to join OpenText as a Project Coordinator. This position is in the eDiscovery Professional Services Department and involves working with clients and OpenText Project Managers to provide basic litigation support services while utilizing the Axcelerate online document hosting and analytics product. Qualified applicants would be expected to provide excellent customer service to internal and external customers while working with our flagship technology.

You are great at:

• Acquiring detailed knowledge of OpenText’s Axcelerate platform to be able to assist with the following activities for clients: data loading and processing, database configuration, advanced methods of search, reporting and analytics, and production of documents
• Adhering to best practices for tracking and executing customer requests
• Training new users on Axcelerate functionality
• Providing excellent customer service to internal and external customers

What it takes:

• Exceptional analytical and logical skills and effective written and oral communications
• Positive and professional relationships at all levels
• Outstanding organizational skills and the ability to meet deadlines
• Prior experience with one or many litigation support software products such as Axcelerate, Concordance, Summation is preferred
• The candidate must be a good team player, but with the ability to work independently and without day-to-day supervision
• BA or BS degree required

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. If you require accommodation at any time during the recruitment process please email accommodationrequests@opentext.com. Applicants have rights under Federal Employment Laws including but not limited to: Family and Medical Leave Act (FLMA), Equal Employment Opportunity  and Employee Polygraph Protection Act

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