Senior Payroll Specialist

Ref#: 27222

Function: Human Resources

Location: Canada, ON, Richmond Hill

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As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

The opportunity:

Payroll Specialist, US Payroll is responsible for the accurate and timely payment of all employee compensation and provides support to employees, managers, HR Business Partners and HR Shared Services utilizing regional expertise on the hire-to-retire process, within the global policy framework.

You are great at:

• Providing support and advice to HR Shared Services colleagues related to administrative processes in the payroll cycle
• Providing subject matter expertise within HR and to other cross - functional departments ensuring quality service and timely issue resolution
• Monitoring & handling payroll related requests through ITSM system, email, drop-ins and calls on the general HR phone line throughout the day professionally and promptly and escalate to appropriate HR representative as needed. (eg. Legislative queries, complex situations, errors in calculation, etc)
• Maintaining confidentiality and ensure security of personal and company data are in accordance with legislative guidelines, company policies and procedures
• Adhering to all applicable labour laws and regulations, vendor contracts and company policies
• Liaising with Payroll providers, colleagues across HR, Variable Compensation and Finance throughout the pay process
• Processing complex data including but not limited to Stock Option, LTIP, OTIP and Director Fee programs
• Verification and reconciliation of payroll outputs, and resolution of discrepancies by collecting and analyzing information

What it takes:

• Experience in US payroll practices including multi-state processing, policy and legislative items
• Organized with an ability to balance multiple complex work flows/projects in a fast paced environment
• Work well in a team environment, provides regional & functional expertise and advice to team
• Contribute to a positive team environment by demonstrating respect, encouragement and cooperation
• Driven by high expectations and delivers results
• Able to build trust based relationships with all key stakeholders
• 3-5 years experience in HR Shared Services role with a focus on Payroll
• Post-secondary education along with Human Resources/Payroll Certification/ diploma, designation or certification
• SAP or equivalent HR system experience and/or Outsourced payroll packages (ADP, Ceridian, etc.)
• Strong English verbal and written communications with ability to communicate effectively on the telephone, and in group and face-to-face, one-on-one settings and with various levels of management

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of sex, national origin, disability or race. If you require accommodation at any time during the recruitment process please email

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