Manager, IT Infrastructure

Ref#: 20050

Function: IT

Location: Canada, ON, Richmond Hill

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As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

The opportunity:

Reporting to the Director, Corporate Infrastructure Services, the Manager of IT Infrastructure will be responsible for traditional compute and storage infrastructure as well as the OpenText emerging hyperconverged environment. This role focuses on tactical delivery of resources as required by the business while providing strategic leadership to the team in meeting the long-term vision of the organization.

You are great at:

• Inspiring and leading a global team of skilled systems and storage administrators
• Developing and applying detailed plans to lead technology shifts and changes
• Understanding and delivering on business requirements with high quality cost effective solutions
• Managing department operational and strategic planning, including business requirements, project planning, and organizing and negotiating the allocation of resources
• Providing leadership to ensure the successful integration of acquired companies
• Overseeing the daily operational delivery of services and resource management
• Participating in the evaluations of technology solutions
• Mentoring and guiding staff to promote excellence in all aspects of the job

What it takes:

• Ability to thrive in a fast-paced, rapidly changing environment
• Ability to take ownership, demonstrate sense of urgency and drive operational excellence
• Demonstrated ability to communicate effectively across all levels of the organization with both internal and external counterparts
• Strong project management and prioritization skills, including leading and coordinating multiple projects, influencing non-direct reports and peers, and ensuring on-time delivery
• Excellent written, oral, and interpersonal communication skills
• Ability to identify and propose new technology solutions
• Demonstrated ability to effectively manage and develop staff
• Deep understanding and technical knowledge of current systems and storage platforms such as Cisco UCS, HP, Dell, Brocade, VMware (vSphere, NSX, vSAN, and other core items), NetApp, Hitachi, DataDomain, 3PAR, Veritas, Nutanix
• Working knowledge of other infrastructure concepts and platforms as they relate to systems and storage such as OSI model, Security, Backups, DR, Compliance and Audit, ITIL, and Change Management
• 12+ years of experience working within a global Information Technology environment focused on Systems and Storage with at least 6 years managing and leading teams responsible for the same.
• Bachelor’s Degree in Computer Engineering, Computer Science or other related and relevant technology field with advanced degrees being preferred
• Certifications on any number of related platforms would be an asset

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of sex, national origin, disability or race. If you require accommodation at any time during the recruitment process please email

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