Technical Architect - Captiva (Work Remote)

Ref#: 24202

Function: Consulting

Location: Canada, Virtual Canada

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As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. #LI-POST

The opportunity:

As a Captiva Consultant, you will work closely together with other Professional Service Consultants in
the delivery of OpenText engagements, as well as with the Account Executives, Solution/Business
Consultants, and Strategic Partners throughout the sales and delivery cycles. This position is
focused on Enterprise accounts. The Captiva Consultant is a customer facing role.

Activities of this position include: delivering solutions and value presentations to a mixed audience of technical, business, operations, and management staff; providing technical leadership of design, implementation and delivery of projects; providing technical and functional guidance during the sales cycle; meeting internal standards and best practices for consistency, high quality project delivery. This role may also serve as a mentor to more junior consultants.

You are great at:

• Delivery of Professional Services engagements with high quality.
• Demonstrate technical leadership on OpenText’s Captiva Capture software line of business, by deploying software and building solutions for customers.
• Provide technical expertise by independently determining and developing approaches to solutions for a wide range of Captiva Capture designs.
• Ability to understand and translate customer business requirements into a system that best utilizes Captiva product functionality.
• Collaborate across customers’ organizations – business and IT, from technology infrastructure to decision makers to users and system administrators.
• Work in conjunction with OpenText colleagues to ensure effective resolution of technical issues.
• Generate high-quality project documentation, including, but not limited to: technical architecture, design, test plans, installation and knowledge transfer documentation.
• Participate in code reviews, testing process, and certification of software solutions.
• Deliver application customizations and technical implementations using OpenText’s proven project methodology.
• Provide technical expertise to troubleshoot and resolve escalated or troubled projects.
• Work with OpenText Sales teams to clearly communicate and sell the value of OpenText's Captiva solutions offerings to customers and prospects.

What it takes:

Technical Skills Requirements:
• Proficient with C#, VB.NET and VBA
• Proficient with Captiva Capture with Advanced Recognition, including latest versions and at least two previous versions.
• Proficient Captiva Designer: Configuration of Profiles, Image Processing, Image Conversion, Document Types, Import and Export.
• Development and configuration of: CaptureFlow Process within graphical interface including, but not limited to: End to end configuration of all CaptureFlow Steps, Custom Values, UIM data mapping, UIM Scripting and Scripting in C# and VB.NET
• Deployment of Captiva Components to different environments including: Global Options, Database Connections, Email Connections, Queries, Profiles, Document Types and Capture Flows
• Configuration of Security related to Captiva: Microsoft SQL Server, Client Modules and Services, Web Clients and Web Services Hosting, Access Control Settings, Communication Security Settings, Data Security Settings, Secure Serviceability Settings, Security Alert Settings and Captiva Administrator Roles and Permissions Lists.
• Proficient with Captiva Recognition Project Development: Advanced recognition logic of Captiva Capture including templates, index families, free form rules, settings for advanced recognition modules, Production Auto-Learning, as well as configuration of settings, development and modification of recognition scripts. Includes configuration of Classification, Identification, Extraction and Collector modules and Integrated scripting and debugging for profiles developed.
• Proficient at Defining Queries in ODBC query statements and text files.

Position Requirements:
• Minimum of 8 years of experience in a technical role.
• A solid grasp of a variety of technologies that include development languages, tools, web-based technology and knowledge of software industry relating to many aspects of OpenText solutions.
• A strong presence, technical depth and breadth, and exceptional presentation skills are a must.
• Proficient in conversing, reading and writing in French is considered a strong asset.

Travel is a requirement of this position.

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of sex, national origin, disability or race. If you require accommodation at any time during the recruitment process please email

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