Data Center Engineer (m/w/d)

Ref#: 23606

Function: IT

Location: Germany, Grasbrunn

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As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

The opportunity:

This role (based in our Data Centre in Grasbrunn, Germany) will work as part of the EMEA Operations & Facilities Data Centre team. This committed person works to maintain the critical physical (not logical) infrastructure that support our internal IT Business Units (e.g. storage, network and compute) by taking care off (rack) design, (floor) management, maintenance, engineering and operations. This position oversees the total Data Centre end to end physical responsibility and scope from the computer floor- and rack conditions (continuity), to access controls (Physical Security) and connectivity (cabling and circuits).

You are great at:

• Optimize, exploit, manage and secure the physical technical Infrastructure of the Data Centre (electrical and mechanical) to support IT
• Floor Management: Planning, installing, racking, stacking and cabling (UTP and Fiber) of IT equipment in 19-inch computer cabinets (hands-on)
• Secure, perform, maintain, optimize and control the Data Centre cooling and humidity infrastructure and conditions
• Secure, control, maintain, perform, monitor and optimize the Data Centre electrical/power infrastructure and conditions
• Site engineering: Control if all scheduled maintenance (sub-contractors) of the Data Centre Technical Facility installations (e.g. Power, HVAC, Fire suspension, UPS/STS, etc.) take place conform contract/SLA
• Facility services: escort and supervise vendors, shipments/good delivery
• Service Life Cycle Management: Physical decommission, modify, rehome, consolidate and remediate; e.g. end of life (technical) IT equipment, old cabling and small Office IT rooms
• Junior (basic) Project Support: Support of Project Managers and Consultants
• Data Centre monitoring: manage, track, report, analyse, (power) data loggings and alarms
• Secure Continuity and Security: ensure a permanent availability of the Data Centre Services, take direct actions on alarms and incidents, be compliant with safety and security rules
• Serve as a Data Centre liaison with Applications teams, Management, Network, Storage, Compute (Hardware), Operations/Engineering and Office Facility group

What it takes:

• Generalist with strong background in Electrical (and Mechanical) Engineering
• Hands- on background experience and certifications (low & medium voltage distribution systems & associated switch gear & protection equipment)
• Preference of relevant work experience, ideally within Data Centre Operations in a co-location, critical facilities environment or as electrical engineer.
• It’s a strong technical electrical operational hands-on job with flexibility and support to other work areas (cooling, cabling, UPS) and Business Lines (Compute, Storage and Network)
• Good team player who easily connects and communicates with colleagues;
• Understand Change, Incident and Problem Management (ITIL) ticket process
• Knows how to analyse technical problems, conclude correct and realistic diagnoses and can solve (simple) incidents directly
• Experience with racking, stacking, powering and cabling (UTP and Fiber installation, creating and understanding cable sheets) computer cabinets and IT hardware (incl. IP config)
• Fluent in German and English
• Entrepreneurship: Is pro-active in the lead/control
• Willing and able to travel to various EMEA sites occasionally (15-20% max)

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.

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