Lead Solutions Consultant

Ref#: 28017

Function: Sales

Location: United Kingdom, London

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As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

The opportunity:

As an OpenText Solution Consultant, you will be working with Account Executives across various aspects of the sales process. You will be providing technical assistance and expertise to the companies looking to leverage OpenText’s products into their existing application as well as developers within our customer base. For the successful candidate, responsibilities will include, but are not limited to:

You are great at:

• Providing technical support and sales expertise to pre-sales and post-sales situations within a designated sales region
• Formulating technical strategies and tactics for sales in support of OpenText products and services and functioning as an integral part of the sales team
• Providing demonstrations of OpenText’s product set
• Providing ad hoc and custom demonstrations of the OpenText product set
• Presenting technical features and business benefits of the OpenText product set
• Working cooperatively with other members of the sales organization to resolve technically oriented problems and issues
• The ability to understand customer issues and map high level business issues to the technical solution and to provide a roadmap for the customer’s success
• Responding to functional and technical elements of RFIs/RFPs
• Conveying customer requirements to Product Management and Professional Services teams
• Technically qualifying sales opportunities via technical discovery calls and meetings
• Identifying and communicating technical and business pre-sales issues to the Account Executives
• Assisting and making recommendations for the development of account plans
• Meeting customers stated and agreed upon opportunity acceptance criteria – this could involve the creation of a Proof of Concept Statement of Work
• Assisting customers with installation, configuration, and use of the OpenText product set
• Ensuring customer satisfaction by making referencable accounts
• Identifying and cultivating Professional Services and Software sales opportunities
• Entering relevant customer and prospect information and notes into Salesforce.com
• Traveling to customer, partner, and OpenText sites as required
• Traveling to and attending OpenText training and sales meetings as required

What it takes:

• Minimum of a BS in Computer Science or other related field or equivalent experience
• 3-5 minimum years of experience in a customer-facing technical role
• Previous experience working with OpenText products preferred
• 3-5 minimum years of experience in electronic discovery and forensics preferred
• Strong database (Oracle, SQL-Server, PostgreSQL and xDB) background with SQL and NOSQL experience preferred
• Additional Skills: Excellent written and oral communications skills
• Able to work well in a team environment
• Able to respond appropriately in a dynamic, client-oriented organization
• Strong project management skills
• Able to work on a wide range of problems with diverse scope & complexity
• Travel to customer, partner and OpenText sites as necessary
• Excels at working independently
• Ability to manage several sales opportunities at a time

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.

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