Function: Cloud Services
Location: United Kingdom, LondonApply Now
OpenText are one of the world’s largest providers of enterprise software. OpenText eDiscovery Cloud Services delivers support across all EDRM phases with its EnCase™ and Axcelerate™ software solutions.
OpenText™ Axcelerate™ is the most powerful eDiscovery platform available. Built from the ground up around proprietary advanced analytics and predictive coding, Axcelerate delivers best-in-class investigative capabilities in a fully-integrated, intuitive interface. Axcelerate offer our clients unparalleled support through the legal discovery process, from collection through processing, early case assessment and review, analysis and production.
We are seeking a Lead eDiscovery Project Manager to join the eDiscovery Services team in our London office.
This position involves working with clients and colleagues to provide end-to-end eDiscovery services utilizing OpenText Axcelerate and other OpenText products in our hosted environment, as well as supporting the Managed Review and Investigations service line.
The ideal candidate will have significant experience managing eDiscovery projects from collection through to review, including examples of directly managing the document review process, designing review workflows, reporting, troubleshooting issues and liaising with clients.
A strong understanding of eDiscovery review technologies and workflows is a must; hands-on experience of Axcelerate is a plus.
You are great at:
•Act as primary point of contact for clients from project initiation through to production and completion.
•Ensure that projects are carried out to the best possible standards, within relevant timelines and budgets and in line with overall company and client objectives.
•Provide software training to new users and supporting clients as they advance their use and understanding of the Axcelerate platform.
•Advise customers on the appropriate use of advanced analytical features.
•Manage the document review phase of projects, working with clients and review teams to design review workflow and productivity reporting.
•Utilize internal ticketing system to track client requests and facilitate operational work.
What it takes:
•Extensive years’ experience working within eDiscovery roles at service providers, law firms or within corporations.
•Proven experience executing across all phases of the EDRM.
•Demonstrate knowledge of eDiscovery tools and platforms as well as document review workflows and processes.
•Acquire detailed knowledge of the Axcelerate platform while working alongside team members in a highly collaborative and team focused environment.
•Excellent oral and communication skills
•A strong understanding of computer systems and networking concepts is essential.
At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.