Director Product Management

Ref#: 20136

Function: Engineering

Location: US, KY, Lexington

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OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. #LI-Post

The opportunity:

The person/role will be responsible for providing input to product features, functions and design of the OpenText Exstream Customer Communications Management (CCM) products and applications. OpenText is ranked by leading analyst firms, as a year over year leader in the CCM market, and large Enterprises all around the world are using our CCM solutions. As a Director of Product Management at OpenText you own the product roadmap definition and product backlog for your specific product area, which includes close collaboration with Engineering to ensure the right requirements are implemented, and close collaboration with customers and partners to define the right requirements for the Market. Emphasis is also placed on roll-out activities such as Pre-sales, Global Services, Learning Services, the Support organization, and key partners, in order to produce the repeatable services and business content required to successfully deploy new releases of our software. S/he is will be the main advocate for the products through Marketing activities and analyst relations by providing domain knowledge.

You are great at:

• Collecting and prioritizing product requirements (from customers, competitors, partners, and industry analysts, Sales, Business Development, Global Services, Customer Services, R&D and Program Managers).
• Developing and maintaining Requirement Specifications and drive the iterative development process of achieving these high level goals.
• Managing and assigning tasks to several product managers in the team. This includes performance management and career plans
• Assisting Product Marketing Managers to execute 'go to market' plans including packaging, pricing, collateral events and lead-generation programs.
• Planning, implementing and maintaining roadmap strategy and scheduling.
• Maintaining day to day contact with the software development group to refine and revise Product Specifications and implementation details, based on an agile/iterative development process; encouraging the team to innovate within the boundaries of market segments, personas, goals, and problems to solve.
• Evangelizing product/applications at trade shows, webinars and user group meetings.
• Working with key customers to acquire and respond to product feedback for future product releases, and communicate roadmap details.
• Understanding product competitors and support development of competitive responses for sales and marketing.

What it takes:

• 10+ years’ experience in defining and managing core products or business applications, either through product management or equivalent activities
• Strong knowledge in CCM products and Applications domain knowledge is mandatory
• Experience with Mobile, Cloud and emerging technologies
• Experience with market development and product design, software or services delivery for large customers.
• Entrepreneurial and self-motivated, business oriented.
• Strong leadership skills.
• Goal driven; plans and manages toward achieving goals, anticipates problems and issues and proactively drives their resolution.
• Excellent written and verbal communication skills across all levels.
• Strong customer orientation and comfortable in sales situations.
• Bachelor's degree or equivalent level

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. If you require accommodation at any time during the recruitment process please email accommodationrequests@opentext.com. Applicants have rights under Federal Employment Laws including but not limited to: Family and Medical Leave Act (FLMA), Equal Employment Opportunity  and Employee Polygraph Protection Act

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