Technical Support (New Graduate)

Ref#: 26108

Function: Cloud Services

Location: US, NY, Latham

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OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. #LI-POST

The opportunity:

OpenText is seeking a Systems Integrator for our Americas Integration Team in our Cloud Services Solutions Delivery Organization. The Systems Integrator is responsible for design, development, configuration and production deployment of the solution for OpenText Managed Services customers. The Systems Integrator will need to coordinate technical delivery with our Centers of Excellence (COE’s) with resources based in Bangalore and Manila. Knowledge of EDI standards and familiarity with open communications standards such as FTP, AS2 and SFTP are highly desired. Weekend and after US business hours work may be required on a scheduled basis.

You are great at:

• Identify and design Managed Services solution to ensure it meets user requirements and specifications
• Configure Enterprise relationships and Application Integrator trading partnerships
• Work with senior Integrator to document, configure and test maps and trading partner requirements
• Interact with mapping development teams to create and execute Customer Acceptance Test Plans
• Deploy mappings on Pre-Production and Production Environments
• Create and review design documents for Solutions Management/Production Support handoffs
• Stabilize Managed Service Solution for turnover to Production Support

What it takes:

This results-oriented individual must possess good communication skills, verbal and written. This individual must be flexible, adaptable, and ability to handle multiple priorities in a fast-paced environment. In addition, this individual must be able to work independently and have an entrepreneurial spirit.

Education and Experience:
• BS in Computer Science or other technical discipline (Required)
• 6 -12 months in systems analysis, design, integration and development experience (Desired)
• While not a Programmer/Developer role, demonstrated ability to program and script in common languages highly desired
• 6-12 months of EDI experience (helpful, not required)
• Knowledge of communications standards such as SFTP and AS2 (Desired)
• Excellent written and oral communications skills
• Customer facing experience gaining Client Requirements (Desired)

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. If you require accommodation at any time during the recruitment process please email accommodationrequests@opentext.com. Applicants have rights under Federal Employment Laws including but not limited to: Family and Medical Leave Act (FLMA), Equal Employment Opportunity  and Employee Polygraph Protection Act

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