Location: India, HyderabadApply Now
The Technical Architect position sits within the India CoE Discovery (LegalTech) organization. You are an experienced individual with a strong technical skillset who will work closely with other members of the team (and other stakeholder groups within OpenText) to scope, develop, and deliver software solutions, handle production issues and complex inquiries for cloud customers, and work on any special projects as assigned.
You are great at:
•Working with both technical and non-technical stakeholders at all organizational levels
•Taking end-to-end ownership of projects - understanding requirements, scoping, developing and testing solutions (individually and with others).
•Communicating clearly and effectively to ensure progress and issues remain transparent to stakeholders in different teams around the globe (US / UK / Europe)
•Providing basic to intermediate technical production/applications support and assistance for Opentext customers who use a cross section of OpenText applications.
•Working independently to gather information, pose workarounds, carry out necessary research, and provide in-depth analysis to resolve development / production / application issues, customer requests and inquiries, escalating to a lead or manager when appropriate.
•Helping provide on-call support [24x7] for high priority critical problems, when situation demands also being flexible to work in shifts as per business needs
•Working in group or independently on side projects as needed and assigned.
What it takes:
•Bachelor’s degree in Computer Science/MCA / B-Tech or a related discipline from reputed institute.
•8+ years of Industry experience with the following technical skillsets:
•Extensive technical experience and development expertise in Core Java, J2EE, JSP and Servlets
•Fundamentals of Software Engineering Operating Systems, Internet Application Architecture, Java, Databases, WebServers and Application Servers, UI architectures and tools.
•SQL and Oracle databases (PL/SQL skills essential)
•Exposure to Analytics tools like QlikSense
•Exposure to AWS, VMware and Google cloud technologies
•Experience working with and applying Design patterns to solve problems
•Good problem-solving and trouble-shooting skills
•Demonstrate strong written and oral communication skills
•Work independently and handle product responsibilities
•Interact and co-ordinate across other teams including support/operations and customers to help troubleshoot issues with our software
Identify and initiate the improvement opportunities - on both processes and products
At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.