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We have a new role for a driven individual to work within Professional Services organization, Agile Services (AS).
This role has a mix of Analysis, development, testing, integration and providing solutions for Customers. The Technical Analyst will interpret business requirements, create/update technical specifications and create/update maps using GXS Application Integrator (Data transformation software for any-to-any mapping) as well Opentext specific coding.
You are great at:
Carry out analysis of client’s Electronic Data Interchange (EDI) / Business to Business (B2B) requirements through to deployment of new maps and map changes for EMEA clients on Opentext GXS Managed Services platform.
Responsible for engaging the client for their requirements and the creation of technical specifications.
Based on customer feedback or updated specifications, apply the changes or enhancements on the EDI Map data translation process or map logic using the Opentext specific coding language.
Follow policies and best practice mapping to define map rules based on client’s requirements.
All enhancements or changes to maps are tested to ensure no other code logic has been impacted and confirm new map works as expected before delivering to the customer by:
Creating test case scenarios and determining expected output according to the updated specifications.
Manipulating existing test files in order to test both positive and negative instances within the files to confirm added or enhanced logic would be correct in all instances.
Running the map with various scenarios locally to generate outputs based on each of the test scenarios.
Performing this functional testing for each field/segment with change.
Deployment/ Coding of maps and Standalone testing in the pre-production environment using Linux.
Investigate and conduct root-cause-analysis for issues/defects raised by client during client testing.
Deliver project status updates to clients, project managers and counterparts as necessary.
What it takes:
Fluent in a Second European language - German, French or Italian.
Demonstrate problem solving skills and logical thinking techniques. Ability to Identify and analyse problems; distinguishes between relevant and irrelevant information to make logical decisions; provide solutions to individual and organizational problems. Develops reasonable options for solutions when required for decision making.
Excellent Teamwork/Collaboration skills: Inspires and motivates others toward goal accomplishments; develops and sustains cooperative working relationships.
Ability to handle multiple priorities in a fast-paced environment and be able to work independently
Strong Customer focus, customer satisfaction oriented
Experience working on and delivering projects.
Previous experience working with code or developing.
At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.