Sr. Technical Analyst

Ref#: 23868

Function: Cloud Services

Location: US, OH, Columbus

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OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. #LI-POST

The opportunity:

The Senior Technical Analyst performs as a subject matter expert to support GXS Professional Services implementations. They must have the ability to interpret business process requirements and produce technical specifications, project documentation and coordinate development activities with global development teams. This is a customer facing role and requires excellent communications skills and the ability to manage priorities across multiple projects. As the lead analyst on projects the Senior Technical Analyst also provides overall leadership to analyst and mapping teams by setting priorities, technical direction and ensuring consistent quality deliverables and best practices are followed. This particular position involves a large SAP EDI implementation. The analyst will be responsible for working cross functionally with our client and development teams overseeing quality of mapping teams deliverables for this project.

You are great at:

• Interpret business requirements and produce technical specifications for map development
• Work cross-functionally to define implementation design and functional requirements definition
• Provide consulting services to customer on mapping correlations based on EDI / Electronic Commerce best practices
• Provide consulting services to customer on business application requirements needed to support trading partner EDI / Electronic Commerce requirements
• Provide leadership to the mapping and analyst team on best practices and GXS implementation methodologies
• Review project team deliverables for technical consistency and approves prior to client review
• Train and act as a mentor to Jr. level analysts and map developers
• Work on multiple, large, complex projects
• Consult with customer on requirements for integration with GXS Active products
• Establish priorities for map development based on project requirements
• Assign work to analysis and mapping teams
• Assist in identifying and resolving issues during unit and customer acceptance testing
• Provide status reports and escalate issues to Project Manager
• Manage to project schedule and requirements
• Up to 35% travel may be required

What it takes:

Required
• Eight years EDI / EC / B2B experience as an EDI business analyst
• Excellent knowledge of GXS mapping tools or equivalent translation product
• Experience with X12, EDIFACT, TRADACOMS and XML standards
• Proven analytical skills with the ability to solve complex client problems
• Proven ability to provide technical leadership
• Strong verbal and written communications skills

Preferred
• Proficient using GXS analysis and mapping tools
• Knowledge of GXS products/services
• Previous large transformation SAP program experience desired

Education and Experience:
• Bachelor of Science in Information Systems or equivalent work experience
Industry Experience:
• Knowledge in one or more industries such as Transportation, Automotive, Petroleum, High-tech, Retail or Healthcare

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. If you require accommodation at any time during the recruitment process please email accommodationrequests@opentext.com. Applicants have rights under Federal Employment Laws including but not limited to: Family and Medical Leave Act (FLMA), Equal Employment Opportunity  and Employee Polygraph Protection Act

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