Customer Service and Data Entry Clerk

Ref#: 24313

Function: Sales Operations

Location: US, OH, Columbus

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OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

The opportunity:

Join our close knit team at OpenText! You are the central recipient for all Open Text products ready for delivery to our customers. You are responsible for receiving orders, data entry, and delivering excellent customer service all within a fast paced environment.

You are great at:

• Processing orders from our internal systems (SAP, ITSM, OUTLOOK)
• Generating product licenses and keys
• Researching and resolving issues with our customers
• Collaborating with sales and technical support
• In-depth problem analysis
• Being flexible and eager to learn new skills

What it takes:

• Savvy with Microsoft Office suite of products with significant experience using Excel spreadsheets. SAP experience an asset
• Must be able to balance multiple projects in a fast-paced environment
• Able to adjust priorities to meet changing needs
• 1-4 years of relevant experience
• Attention to detail
• Problem solving
• Accountability

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. If you require accommodation at any time during the recruitment process please email accommodationrequests@opentext.com. Applicants have rights under Federal Employment Laws including but not limited to: Family and Medical Leave Act (FLMA), Equal Employment Opportunity  and Employee Polygraph Protection Act

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