Principal Consultant - OTMM

Ref#: 27804

Function: Consulting

Location: India, Bengaluru

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As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. #LI-POST

The opportunity:

You will be part of a Managed Services team in Technical Leadership role providing Application Management and Maintenance for OpenText customers spread across the globe. Wide breadth of skills enabling one to solve complex problems in the areas of Application Availability, Performance and Capacity both in terms of incidents and problems.

You are great at:

• Install, configure, maintain and monitor one or more OpenText (OT) products/solutions in the Cloud: OT Cloud, Customer premises, or 3rd party IaaS.
• Troubleshoot and find resolutions/workarounds to incidents
• Design, develop and test fixes for problems arising on top of customizations to OT products
• Research and fix problems in configuration mainly at Application Level, also demonstrating adequate knowledge of OS and Network as applications work in that context. Problems can be related to availability, performance, or capacity.
• Assist the project team in the development of customizations
• Work on performance tuning
• Performing deployments and applying product patches. Perform Upgrades, Migrations.
• Work in regular India business hours and/or CET timings

What it takes:

• 12+ years of overall experience
• Prior experience in developing "Digital Asset Management Software" (DAMS)
• Prior experience in providing technical leadership for Production Operations (or Support) is a must
• Programming and scripting: Core Java, J2EE (Certification preferred), HTML, Ajax, OScript
• Operating Systems: Linux and/or Windows.
• Web and application servers (any one or more of): Tomcat, Apache, IIS
• Directory Services: Open-LDAP, Active Directory, OTDS
• Database: MSSQL, Oracle (DML and routine maintenance tasks)
• Troubleshooting and debugging
• Excellent communication / presentation / verbal and written communication skills.
Definite Plus:
• Prior experience working in an ISO27001 certified work environment
• ITIL Foundation certification

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.

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