Senior Procurement Operations Specialist

Ref#: 18637

Function: Finance

Location: Canada, ON, Waterloo

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As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

The opportunity:

Reporting to the Manager, Procurement Operations, this position drives organizational change management, manages procure to pay transaction escalations, provides support for end-users, enforces policies and internal controls, in addition to managing vendor relationships and interactions. The Specialist will work closely with internal stakeholders within the business units, Sourcing, Procurement & Payables and other finance/admin functions to ensure a seamless Source to Pay business process.

You are great at:

• Providing training and answering questions from internal and external stakeholders
• Analytical and critical thinking combined with innovative problem-solving
• Leading Change Management activities related to process transformation and ongoing process changes in the S2P domain
• Providing end-user support to business stakeholders: ensuring excellent customer service and SLA compliance
• Mitigating business risks by enforcing internal controls
• Facilitating a seamless P2P process for all stakeholders by collaborating with other Finance/Admin teams such as Sourcing Procurement and Payables, Tax, Accounting, FP&A, Finance Systems and IT
• Improving process efficiency and effectiveness by driving business process improvements within the function aligned with department and organizational objectives
• Participating in governance and maintenance of master data pertaining to the S2P business process
• Building and maintaining effective working relationships with internal stakeholders and vendors
• Managing tendering process & negotiating with suppliers
• Preparing vendor and other presentations as required with minimal guidance and effectively presenting and influencing at senior levels of the organization
• Reviewing contracts and processing of associated documents

What it takes:

• College Diploma/Bachelor’s Degree or Equivalent
• Minimum 5 years of general procurement function, with communication and financial analysis experience
• Good understanding of the Source to Pay (P2P) business process
• Thorough understanding and expertise in data manipulation, sorting and analysis tools (Access, Excel etc.)
• Highly developed communication, presentation, reporting and writing skills
• Strong writing, communications, interpersonal, and customer service skills with an ability to communicate technical concepts to a non-technical audience
• Organized individual with an ability to prioritize multiple activities in a fast paced and changing environment
• Highly motivated, participative team player with the ability to perform in a results-oriented, and time-sensitive environment
• Attention to Detail
• Familiarity with ERP environment especially SAP is an asset
• Demonstrated commitment to continuous improvement

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of sex, national origin, disability or race. If you require accommodation at any time during the recruitment process please email

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