Program Manager, Product Marketing - Contract

Ref#: 17198

Function: Sales

Location: Canada, ON, Waterloo

Region: Canada

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As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

The opportunity:

12 Month Contract

The Program Manager, Product Marketing, is a project and program management role that supports the product marketing team across all business units in ensuring that major product launch deliverables are executed on time and within scope while achieving the right level of company readiness. In this role, you will be responsible for providing end-to-end project management support for other product marketing programs and initiatives with a special focus on the delivery of digital tools. We currently have a significant project on-the-go that will provide internal content delivery and analytics capabilities, and you will be the primary project manager for this effort. At any time, the Program Manager could be working on several projects at once, adhering to tight deadlines, identifying project risks, and communicating progress to senior management.

You are great at:

Work with stakeholders across the organization to define the requirements and success criteria for each project and ensure that project plans and schedules are aligned with those requirements and success criteria. For each project, identify the appropriate project management approach, create a project schedule, build and lead a cross-functional project team, and monitor execution.

For product launches, a key to success will be close alignment with the field, enablement, and product teams to define and ensure readiness for each launch effort. You will also work closely with our content strategy team to ensure that any marketing collateral developed is aligned with the content strategy framework.

Take ownership of the ongoing effort to build an internal content delivery and analytics tool while working with our Creative and Professional Services team. You will be the liaison between the project team and internal stakeholders, and flexibility, good communication, and internal enablement will be key to your success in this role.

Ensure project execution within time, budget, and resource constraints. Frequently, you might be working on several projects simultaneously and will need to adhere to tight deadlines.

Proactively assess any red flag situations, determine the appropriate action, and escalate to manager as needed. Regularly report on project progress to senior management. Communicate risks and dependencies in a timely manner.

Identify stakeholders for each project and recognize differing reporting needs and styles. Ensure visibility into progress of each project through appropriate reporting for each stakeholder. Build relationships with stakeholders across the organization and externally, as appropriate.

What it takes:

In this role, you must possess the ability to provide leadership across functional teams and lead complex projects to successful completion. You should be familiar with different project management tools and techniques, and ideally, you will have successfully managed projects in both technical and non-technical environments. Alternatively, you have significant experience working with and understanding the needs of different departments in an enterprise setting, especially as they relate to launch readiness. Success requires program management expertise and the ability to lead and influence across functional groups.

Specific requirements:

A minimum of six years of project and/or program management experience, ideally in an enterprise software organization.

Good understanding of marketing processes with a working knowledge of product launch frameworks and organizational launch readiness being highly desirable.

Experience with the delivery of digital tools inside or outside an organization. Previous working experience with tools that support the delivery of content and/or analytics would be a tremendous asset.

Hands-on experience with all project management phases and process. Exposure to different project management styles in both technical and non-technical environments would be highly beneficial.

Well-developed ability to build and lead cross-functional and/or virtual teams.

An effective and skilled communicator who can sell his or her vision and action plan in a way that ensures others’ buy-in; someone who can interact effectively with people who have differing work styles.

Out-of-the-box thinker: project management frequently requires critical thinking as well as innovative solutions and new approaches to old problems.

Ability to see both the strategic big picture and execute against detail. You must know the difference between strategy and tactics and be able to manage your time and work accordingly.

The ability to capably manage multiple projects with competing priorities, delegate when needed, prioritize, juggle numerous projects and project details, and communicate upwardly as appropriate.

Strong and committed work ethic and the ability to work in a collaborative team environment.

Familiarity with Pragmatic Marketing and/or Sirius Decisions frameworks would be a nice-to-have for this role.

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of sex, national origin, disability or race. If you require accommodation at any time during the recruitment process please email

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