Network Engineer

Ref#: 20079

Function: Engineering

Location: Canada, ON, Waterloo

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OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

The opportunity:

The position will report to the Team Lead, Network Operations. The departmental objectives are to design, build and support the network infrastructure on the commercial production environment. In particular for this role, the network devices consist of routers, switches, firewalls and load balancers. The engineer will follow processes and standards. The responsibility consists of working as an individual or team to implement and coordinate highly complex network deployments.

You are great at:

• Providing day to day support of the global network comprised of routers, switches Firewalls and load balancers utilized by Network Operations
• Planning and recommending design that could improve the existing Data network infrastructure
• Providing analysis of network capacity and health
• Implementing networking best practices and standards throughout the infrastructure
• Creating documentation (to include Visio diagrams) and communications absolutely essential
• Participating and provide feedback into the day to day Network Operations
• Participating in support through the ticketing system
• Escalating critical issues to manager in a timely manner
• Coordinating technical implementation with partners from business
• Utilizing the necessary tools, resources and knowledge to support a large provider network
• Ability to work after hours and provide on-call coverage

What it takes:

• Minimum 5 years’ experience working with various network devices
• Minimum 5 years’ experience working with network design best practices
• Minimum 5 years’ experience in general Network Engineering
• Experience working in a team environment
• Excellent analytical, troubleshooting and communications skills
• Expertise on design, build and support of network infrastructure.
• Network Devices: Cisco Routers, Cisco Switches, Cisco ASA, Checkpoint, Juniper Firewalls and F5 Load Balancers
• Network Skills: TCP/IP, routing protocols (EIGRP, OSPF, BGP, MPLS, IPSec VPN, DMVPN), Layer2/3 switching and VLAN configuration, Firewall security policies, Load Balancer creation and support of pools, servers and irules
• Proficient with tools to collect network statistic utilizing protocols (SNMP, NetFlow, Algosec, Cacti, ExtraHop, Scrutinizer, etc…)

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of sex, national origin, disability or race. If you require accommodation at any time during the recruitment process please email accommodationrequests@opentext.com.

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