Technical Consultant

Ref#: 15374

Function: Consulting

Location: US, Virtual

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ENABLING THE DIGITAL WORLD

OpenText enables the digital world as the global leader in Enterprise Information Management, both on premises or in the cloud. We embrace all things digital and are committed to being the Best Place to Work for our Employees in over 140 locations around the world.

We obsess over our customers to ensure they are wildly successful in embracing the Digital World. Our customers entrust us with their most important information, we need to be their most trusted partner. What we do, we do well. What we create, we do purposefully to impact the world. If you believe in this and are passionate about enabling the Digital World then let OpenText turn your career vision into reality.


The Opportunity: 

The Open Text Professional Services team is comprised of more than 3000 consultants who act as trusted advisors, managing long lasting relationships with more than 100,000 customers around the world. They are responsible for the delivery of business solutions from pre-sales to post implementation. Our teams of experts help organizations solve issues, create value, improve business performance, and work more effectively in an increasingly digital world. 
As an Open Text consultant you will work in a fast paced, dynamic environment and you will be recognized as a subject matter expert within the Enterprise Information Management space. From supporting your customer with the implementation of systems and optimization of our products, to conducting workshops on best practices, you will be travelling to different sites and there are never two days that look exactly the same.
You will be supported with training on our solutions, be able to receive relevant certifications and have many opportunities for advancement. Our experts also frequently have the opportunity to take part in international assignments. 


The Technical Consultant will be responsible for implementing an Enterprise Content Management solution, assisting customers with the proper sizing and scaling of the architecture and performing the installations and configurations of the solution. The Technical Consultant understands customer requirements and advises customer on solution options. They will be responsible for bringing their expertise to the customer situation during the installation and configuration of the software. Will also apply business skills and consulting methodologies to collect and analyze data. Exhibits a broad knowledge of all service offerings within Open Text working with other team members to grow and extend knowledge as the product offering extends in features and settings. Scopes the specialized portion of engagements and provides expertise during proposal preparations.

You are great at: 
  • Providing advice and guidance on the proper sizing of an architecture. 
  • Delivering on the specifications, standing up, testing and validating complex installations.  
  • Working on complex problems that may require research and deep knowledge of the solution and address broad design issues for future projects. 


What it takes: 

  • 5+ years of architecture experience with demonstrated skills in analytical problem solving environments.
  • 3+ years’ experience with OpenText Content Suite 
  • Good written and verbal communication skills
  • Solid organizational and planning skills.
  • Proficiency with Oracle, SQL databases, network architecture, firewalls, extranet security, virtual environments, backup and high available structures.
  • General knowledge of web servers, browsers and other internet applications
  • Experience using Windows 20xx  preferred with general knowledge with Unix/HP-UX/Sun Solaris, Linux
  • The candidate should have excellent communication skills and be willing to travel (up to 80%). Majority of the travel will be within North America. 
  • Bachelors or advanced degree preferably related to Information Technology, or equivalent experience. 

At OpenText we understand and value diversity in our employees and we are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. If you require accommdation at any time during the recruitment process please email accommodationrequests@opentext.com

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