Senior Network Engineer

Ref#: 13924

Function: Cloud Services

Location: Japan, Tokyo

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OpenText enables the digital world as the global leader in Enterprise Information Management, both on premises or in the cloud. We embrace all things digital and are committed to being the Best Place to Work for our Employees in over 140 locations around the world.

We obsess over our customers to ensure they are wildly successful in embracing the Digital World. Our customers entrust us with their most important information, we need to be their most trusted partner. What we do, we do well. What we create, we do purposefully to impact the world. If you believe in this and are passionate about enabling the Digital World then let OpenText turn your career vision into reality.

The Opportunity:

This position has the responsibility of reviewing, planning and evaluating hardware, software and custom deployments to the organization’s global production infrastructure. This level II position within the department has the added responsibility of being a subject matter expert in multiple platforms/systems that are administered. The position requires detailed technical knowledge of specific systems and network elements and ability to troubleshoot those elements completely, 24 hours a day, 7 days a week. If needed, recommend and/or design new solutions to faulty or outdated components within the given production network element.

You are great at:
  • Work with other departments and seamlessly implement any production change required.
  • Create and maintain preventative maintenance schedules for given system/network element.
  • Provide 24/7 ‘tier3’ support of specific production system/network section.
  • Deploy/Install all new production system/network.
  • Provide documentation for all new design implementations engineered from within the group or assist in documentation for projects jointly engineered with other departments.
  • Develop and maintain production system/network documentation.
  • Must have a positive attitude while participating in after hour and weekend maintenance.

What it takes:

The ideal candidate will have a proven record that fulfills the majority of these requirements:

  • Bachelor’s degree in Computer Science, or related; equivalent related technical experience may be considered in lieu of degree
  • 5+ years of network engineering/administration experience. CCNP/CCIE certification highly preferred
  • ITIL foundation certification highly preferred
  • Experience with configuration and maintenance of network equipment from multiple vendors, including Cisco, Checkpoint firewall, F5 load ballancer
  • Experience with WAN technologies including PPP. IP routing protocols including BGP, OSPF, EIGRP
  • Experience with enterprise network management systems and protocols such as SNMP
  • Ability to program in an administrative scripting language
  • Good Communication skill, Good in Listening, Speaking and Writing English (TOEIC 700+)
  • Experienced with cloud service, B2B , EDI

At OpenText we understand and value diversity in our employees and we are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. We draw on our diversity and collective genius as we continue to shape a better future for our customers and be the Best Place to Work for our employees- nothing is off the table at OpenText. If you require accommodation in completing the application process please email

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