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The Principal Subject Matter Expert (SME)/Consultant will be a senior member of the Life Sciences Professional Services project implementation team. You are responsible for implementation of OpenText’s solutions for Enterprise Content Management and other OpenText products in the US and/or across the globe for their Life Sciences customers.
Working closely with the Account Executives, Technical Consultants, and Strategic Partners throughout the sales and delivery cycles. The Principal SME/Consultant will provide functional thought leadership, analyze complex customer content and information requirements, and propose OpenText Life Sciences solutions which may incorporate the whole OpenText product and solution portfolio.
This role may also serve as the company liaison on specific technical projects with customers. In addition, there is an expectation that you will provide functional and solution mentoring to more junior consultants.
You are great at:
Timely and quality delivery of project deliverables in accordance with the project’s schedule and timeline under the direction of the project manager.
Assisting in the development proposals for the Professional Services engagement in conjunction with the sales team.
Developing a plan and schedule with the project manager and customer for optimum delivery of the project, which will ensure integration of OpenText’s Life Sciences solutions and other OpenText products with the customer’s existing IS system and application software
Contributing to the ongoing promotion of the OpenText Life Sciences offerings by providing relevant content for blogs, twitter, RFP responses, website content and data sheets
Providing suggested enhancements to the Life Sciences Product Management team based on customer feedback and industry trends
Developing new client engagements through your personal network as well as targeted client companies
Helping with the growth of existing client relationships.
Monitoring changes to global Regulatory Mandates from the various regulatory authorities (FDA, EMA, JMHLW, etc.)
What it takes:
Minimum of a Bachelor’s Degree or its equivalent in a Life Sciences discipline (Biology, Chemistry, Biochemistry, Pharmacology or related); a Master’s degree is preferred.
Minimum of 10 years of experience in one or more of the following:
- Quality Assurance/Systems
- Quality and Manufacturing
- Compliance and Validation
- Quality Management and Systems
- Regulatory Affairs
- Preclinical / Clinical
- Regulatory Information Management (RIM)
- Pharma or Biotech (or equivalent) regulated environment
Strong industry experience in Life Sciences using Enterprise Content Management Solutions and other Information Management solutions
Strong understanding of Enterprise Content Management Solutions and associated business processes
Well networked within the industry (e.g.: Pharma, Medical Device, Biotech, etc.)
Able to travel up to 50% in North America
At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. If you require accommodation at any time during the recruitment process please email email@example.com. Applicants have rights under Federal Employment Laws including but not limited to: Family and Medical Leave Act (FLMA), Equal Employment Opportunity and Employee Polygraph Protection Act