Practice Manager

Ref#: 16002

Function: Consulting

Location: Singapore, Singapore

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OpenText enables the digital world by simplifying, transforming, and accelerating enterprise information needs, on premises or in the cloud. We embrace all things digital and are committed to being the Best Place to Work for our employees in over 140 locations around the world.
We obsess over our customers to ensure they are wildly successful in embracing the Digital World. Our customers entrust us with their most important information, we need to be their most trusted partner. What we do, we do well. What we create, we do purposefully to impact the world. If you believe in this and are passionate about enabling the Digital World then let OpenText turn your career vision into reality.

The Opportunity: 

We are looking for a Practice Manager to join our the Professional Services team in Singapore. The PM will be a key contributor to the achievement of department goals and initiatives, while at the same time managing delivery of customer engagements. The PM will be responsible for driving the success of each project to ensure customer satisfaction and will play a key advisory role to the V.P. of Professional Services whilst managing a core team of resources.

You are great at: 

• Project management of assigned Client engagements including, but not limited to, forecasting of booked revenue, tracking project financials, managing risks, project scope change and issues through to resolution.
• Working with the Engagement Managers to establish project resource needs, screen candidates both internal and external to the Professional Services team and co-ordinate project resources on a weekly basis.
• Managing multiple projects simultaneously through setting and continually managing project expectations with team members and other stakeholders.
• Identifying and resolving issues and conflicts within the project team.
• Identifying and managing project dependencies and critical path.
• Managing projects so that they are delivered on time, on budget, project delivery with minimal escalations
• Supporting Engagement Managers with preparation of Statements of Work, including scope definition and estimation. 
• Achieving annual K.P.I.’s (revenue, margin, bookings, utilization) 
• Collaborating with Sales and Solution Consulting organizations to maximize growth opportunities.

What it takes:

• Working experience in a Professional Services environment managing large and mid-sized Business Process Management or Enterprise Content Management solution projects
• Minimum of 8-10 years of experience in project management
• At least 5 years experience with large complex systems deployments
• BA, CAPM, PMP or equivalent certifications
• Supporting qualifications AGILE, SCRUM, RUP an asset 
• Experience working projects in a matrix environment, across industries
• Strong interpersonal, verbal, presentation, negotiation and writing skills
• Extremely strong Microsoft Project, MS Office capabilities
• On time, on budget, project delivery with minimal escalations
• Experience with ECM, BPM and/or SAP is an asset.

At OpenText we understand and value diversity in our employees and we are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. We draw on our diversity and collective genius as we continue to shape a better future for our customers and be the Best Place to Work for our employees- nothing is off the table at OpenText. If you require accommodation in completing the application process please email 

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