Field Enablement Programme Manager

Ref#: 14736

Function: Sales Operations

Location: Singapore, Singapore

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OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 


The Opportunity: 

As part of Open Text’s dynamic Field Enablement team, the Field Enablement Program Manager is an important and pivotal member of the Global Field Enablement team.  This position will involve the management and execution of established programs, as well as expanding established programs to new and diverse user groups. Other key varied activities will see you drive event management, adoption and rollout of new ideas and best practice.

You are great at:

  • Constructing and managing end-to-end Enablement Programs for designated Field audiences that encompass  effective new hire onboarding to continued skills development programs including needs analysis, objective setting, program research/recommendation and negotiation, program execution, metrics and reporting.
  • Partnering with business leaders, relevant internal teams and customer stakeholders to identify training needs and design, develop and implement a variety of high-quality programs to meet the field’s needs.
  • Delivering Account Planning workshops within region underpinned by solid metrics, analysis of data to ensure program quality and effectiveness
  • Deliver our IMPACT Sales Performance Program in region.  The IMPACT Customer Decision Making Cycle (DMC) methodology and COVER Account Planning focuses on both account & opportunity management at OpenText

  • Being well-organized with highly developed interpersonal communication skills with the proven ability to work effectively in a highly energetic environment
  • Managing multiple tasks simultaneously and able to complete a range of work from logistical coordination to program design and implementation; budget and event management

What it takes:

  • At least 2 years’ Sales or Solution Consulting or Training experience in a high technology or agency environment, and/or Field Enablement Program implementation experience
  • Knowledge of a second language relevant to the APAC geography
  • Demonstrated understanding of common project management practices
  • Previous exposure to taking existing content for one user group and applying it to other user groups.
  • Possess an understanding of creating and/or updating content for different audiences with diverse levels of organizational seniority and tenure
  • Flexibility to move between projects in a fast-paced environment while maintaining a strong detail and customer orientation
  • Proven understanding of communication planning processes and the ability to work with various communication mediums including print, web and multimedia
  • Ability to run project post-mortems and make improvements based on key findings
(Position is not opened to external agency or search firm)

At OpenText we understand and value diversity in our employees and we are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. We draw on our diversity and collective genius as we continue to shape a better future for our customers and be the Best Place to Work for our employees- nothing is off the table at OpenText. If you require accommodation at any time during the recruitment process please email accommodationrequests@opentext.com

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