Technical Program Manager & Scrum Master

Ref#: 14977

Function: Engineering

Location: US, CA, San Mateo

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OpenText enables the digital world as the global leader in Enterprise Information Management, both on premises or in the cloud. We embrace all things digital and are committed to being the Best Place to Work for our Employees in over 140 locations around the world.

We obsess over our customers to ensure they are wildly successful in embracing the Digital World. Our customers entrust us with their most important information, we need to be their most trusted partner. What we do, we do well. What we create, we do purposefully to impact the world. If you believe in this and are passionate about enabling the Digital World then let OpenText turn your career vision into reality.

The Opportunity:
As the Technical Program Manager and Scrum Master, you play an instrumental role in leading and coordinating the efforts required to successfully deliver enterprise software to market. To do so, you will have an excellent balance of people, organizational, and technical skills to facilitate the planning, development and launch of projects that span product lines. You will work in an agile environment and ensure the team is practicing core agile principles of collaboration, prioritization, accountability, and visibility. This role requires that you are able to work with a wide range of individuals and keep everyone on task. You will increase team efficiency, motivate the team, and push for changes to ensure quality and timeliness. 

You are great at:

 • Managing stakeholder’s communication, expectations, responsibilities, and project timelines
• Ensuring overall progress of assigned projects from inception to implementation
• Guiding the team in the use of agile scrum practices and values to get the most out of self-organization
• Facilitating sprint planning, scrums, demos, retrospectives, and cross-team meetings
• Identifying project risks and developing contingency plans
• Monitoring daily tasks and project assignments in progress, ensuring project schedule is being met
• Providing management with status reports detailing status and timelines throughout assigned project
• Removing impediments and maintaining relevant metrics to help the team understand their progress

What it takes:

• Technical Bachelor's degree 
• 3+ years of experience in the Scrum Master role for a software development team that diligently applied Scrum principles and practices
• Team player, self-starter, motivated to take ownership of projects and drive tasks to completion
• Experience coordinating the activities of a distributed global team across multiple locations and time zones, including Europe and Asia
• Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: Burn-down techniques, Retrospective formats, handling bugs, etc)
• Ability to manage multiple projects at once, including critical customer escalations or special projects
• Strong technical background and ability to understand complex product functionality, design and technical issues, in order to drive the right priorities, trade-offs and resolutions

Desired Skills
• Excellent verbal and written communication skills to a wide range of stakeholders, including technical and managerial level
• Working knowledge of Jira 
• Ability to make decisions and resolve conflicts
• Strong interpersonal skills with the ability to mentor others
• Outstanding organizational and time management skills
• PMP and CSM certifications, a plus

At OpenText we understand and value diversity in our employees and we are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. We draw on our diversity and collective genius as we continue to shape a better future for our customers and be the Best Place to Work for our employees- nothing is off the table at OpenText. If you require accommodation at any time during the recruitment process please email

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