BS Degree in computer science or related field, or equivalent experience
5 + years experience in implementation and support with complex IT solutions
5 + years experience in at least one scripting language such as Ruby, Python or Perl or experience in an object oriented language such as Java, or C++
Familiarity with XML
5+ years experience and technical knowledge of MS SQL Server, networking and Windows Server OS
5+ years direct experience with technical consulting and support to external customers
Ability to comprehend and apply workflow and client functionality to products
Ability to engage in extensive client-facing tasks and communication
Capacity to develop quickly a deep understanding of customers’ business and technical environment
Ability to relate technical or functional issues to both the technical and business environment of the customer.
Ability to express complex technical and functional concepts effectively, both verbally and written.
Experienced with Regular Expressions
Experience with Recommind Axcelerate in an administrative capacity
Experience in a law firm, enterprise search, or enterprise software vendor