Location: US, CA, San MateoApply Now Connect with LinkedIn Connect with Xing
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What it takes:
•Excellent customer service orientation and interpersonal skills including excellent English written and verbal communication.
•Skills supporting a highly distributed and mobile customer environment.
•Ability to interface confidently with executive and external customers.
•Strong problem solving and independent decision making abilities.
•Proficient with both MAC and all Windows operating system software and hardware.
•Capable of handling a challenging, fast-paced, real-time environment with strong and quick troubleshooting capabilities.
•Standard 40-hour work week with regular business hours of 8:30am- 5:00pm PST
•There may be a requirement to manage email outside of business hours for business needs
•Participate in the 24 x 7 on-call schedule rotation
•Minimal travel may be required