Project Coordinator

Ref#: 16026

Function: Cloud Services

Location: US, CA, San Francisco

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OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 


The Opportunity:

We are seeking a high-energy, team oriented individual to join our team as a Project Coordinator. This position involves working with clients and Project Managers to provide basic litigation support services while utilizing Axcelerate online in our hosting environment. Qualified applicants would be expected to provide excellent customer service to internal and external customers while working with our flagship technology.
You are great at:

 
• Acquiring detailed knowledge of the Axcelerate platform while working alongside team members in a highly collaborative and team focused environment
• Providing software training to new users
• Advising customers on the appropriate use of basic features
• Utilizing internal ticketing system to track client requests and facilitate operational work
• Creating standard and custom reports for clients using our technology
• Authoring standard operating procedures for general, repeatable tasks
• Providing excellent customer service to our internal and external customers

What it takes:

• BA or BS degree required
• Exceptional analytical and logical skills
• Effective written and oral communication skills
• Outstanding organizational skills and the ability to meet deadlines
• Positive attitude and ability to interact with senior professionals
• The candidate must be a good team player, but with the ability to work independently and without day-to-day supervision


#LI-POST

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. If you require accommodation at any time during the recruitment process please email accommodationrequests@opentext.com.

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