Business Consultant - Life Science

Ref#: 14684

Function: Consulting

Location: Italy, Rome

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OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 


OpenText enables the digital world by simplifying, transforming, and accelerating enterprise information needs, on premises or in the cloud. We embrace all things digital and are committed to being the Best Place to Work for our employees in over 140 locations around the world.  

We obsess over our customers to ensure they are wildly successful in embracing the Digital World. Our customers entrust us with their most important information, we need to be their most trusted partner. What we do, we do well. What we create, we do purposefully to impact the world. If you believe in this and are passionate about enabling the Digital World then let OpenText turn your career vision into reality.

 

 

The Open Text Professional Services team is comprised of more than 3,000 consultants who act as trusted advisors, managing long-lasting relationships with more than 100,000 customers around the world. They are responsible for the delivery of business solutions from pre-sales to post implementation. Our teams of experts help organizations solve issues, create value, improve business performance, and work more effectively in an increasingly digital world.


As an Open Text consultant you will work in a fast-paced, dynamic environment and you will be recognized as a subject matter expert within the Enterprise Information Management space. You will be supported with training on our solutions, the ability to receive relevant certifications and opportunities for advancement. Our experts also frequently have the opportunity to take part in international assignments. From supporting your customer with the implementation of systems and optimization of our products, to conducting workshops on best practices, you will be travelling to different sites and there are never two days that look exactly the same.

 

The Opportunity


As a Professional Services Consultant you are a generally specialized engineer or information technology professional that contribute to the customized systems solution for a client.  Specific responsibilities include solution design and implementation activities including initial installation/programming, implementation, customization, integration and customer orientation. 

Incumbents may combine Company products with those of third party companies in order to complete the final system. 

 


You are great at: 
  • Moderating and steering the process to clarify the functional and technical requirements together with our customers, analyze technical environments and develop best practice implementations for our solutions based on your life science industry know how.

  • Depending on your experience, innovating to improve existing customer solutions.

  • Advising specific customers within the pharmaceutical industry to make the best out of their ECM investment

  • Developing concepts for the harmonization of business processes in compliance with the strong industry regulations like FDA CFR 21 Part 11 is highly desirable
  • Designing  test models
  • Suppotring presales activities
  • Consulting support for projects from conception to rollout, configuration of OpenText Documentum D2
  • Preparation of business & technical concepts and introduction of new Documentum applications

What it takes: 

  • You have a university/college degree, ideally in computer science or business administration or at least 3 years’ experience as a Consultant in the ECM market, better if in the Life Science industry

  • Good analytical and conceptual skills that help you to plan and organize your work

  • Knowledge of OpenText Documentum D2

  • Knowledge of the Life Science Industry is highly desirable for the position.

  • Good knowledge of one or more of the following web-oriented techniques is required: XML, HTML, JavaScript and related as well as basic SQL knowledge.

  • A high level of commitment and willingness to learn, as you will be working focused on an industry with fast evolution of requirements and techniques.

  • Extraordinary communication skills with focus on openness to discuss requirements in a cooperative and goal-oriented way with customers, partners, and team members, high diligence in creation of documentation and presentations

  • Working in a motivated team, flexibility and mobility are for you the basis of your successful work, Willingness to travel (up to 30 % in average).


At OpenText we understand and value diversity in our employees and we are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. We draw on our diversity and collective genius as we continue to shape a better future for our customers and be the Best Place to Work for our employees- nothing is off the table at OpenText. If you require accommodation at any time during the recruitment process please email accommodationrequests@opentext.com

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