Technical Consultant

Ref#: 15384

Function: Consulting

Location: Poland, Poznan

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OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

The Opportunity:
 
The Open Text Professional Services team is comprised of more than 3,000 consultants who act as trusted advisors, managing long-lasting relationships with more than 100,000 customers around the world. They are responsible for the delivery of business solutions from pre-sales to post implementation. Our teams of experts help organizations solve issues, create value, improve business performance, and work more effectively in an increasingly digital world.

As an Open Text consultant you will work in a fast-paced, dynamic environment and you will be recognized as a subject matter expert within the Enterprise Information Management space. You will be supported with training on our solutions, the ability to receive relevant certifications and opportunities for advancement. Our experts also frequently have the opportunity to take part in international assignments. From supporting your customer with the implementation of systems and optimization of our products, to conducting workshops on best practices, you will be travelling to different sites and there are never two days that look exactly the same.

You are great at: 

• As a consultant in the international organization, you will be working with our customers and technical experts.
• You´ll be managing incidents and helping to solve them.
• Clarifying the functional and technical requirements together with our customers, analyze technical environments and develop best practice implementations for our solutions.
• Depending on your experience, you can innovate to improve existing customer solutions.
• Implementing and programming of new technical requirements.
• Supporting Presales activities.
• Technically supporting the projects from conception to rollout. 
• As a consultant in the international organization, you will be working with our customers and technical experts.
• You´ll be managing incidents and helping to solve them.
• Clarifying the functional and technical requirements together with our customers, analyze technical environments and develop best practice implementations for our solutions.
• Depending on your experience, you can innovate to improve existing customer solutions.
• Implementing and programming of new technical requirements.
• Supporting Presales activities.
• Technically supporting the projects from conception to rollout. 

What it takes:

• Experience with Windows 2008/2012 Server systems, Solaris, Linux, AIX, HP-UX
• Knowledge of databases (Oracle, SQL Server 2008/2012)
• Experience in working with corporate customer in customer support area, especially using ITIL
• Ideally you are highly motivated and technophile with a technical university degree, preferably in the field of computer science.
• You are a young professional looking for an interesting and challenging job in an international environment.
 

 

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.

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