Account Executive - France - Paris

Ref#: 15090

Function: Sales

Location: France, Paris

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ENABLING THE DIGITAL WORLD

OpenText enables the digital world as the global leader in Enterprise Information Management, both on premises or in the cloud. We embrace all things digital and are committed to being the Best Place to Work for our Employees in over 140 locations around the world.

We obsess over our customers to ensure they are wildly successful in embracing the Digital World. Our customers entrust us with their most important information, we need to be their most trusted partner. What we do, we do well. What we create, we do purposefully to impact the world. If you believe in this and are passionate about enabling the Digital World then let OpenText turn your career vision into reality. 

The OpenText CEM business is focused on selling an industry-leading portfolio of Customer Experience Management (CEM) products. The CEM portfolio helps businesses unlock new revenue streams and bolster existing ones, attract and retain customers, and reach new segments—all while driving higher conversion and engagement. Our rich portfolio of Web Content Management, Digital Asset Management, Customer Communication Management, and Workforce Optimization solutions offer exciting and compelling ways to address customer needs.


 
The Opportunity: 

As an Account Executive at Open Text you help customers use information to grow faster and be more efficient in an increasingly Digital World. You are part of a global team of highly skilled and entrepreneurial professionals who understand that their customers are experiencing unprecedented change.

 

Your customers trust your judgment to help them solve their most pressing business problems and to support them in their journey to the cloud and to become a digital enterprise.  You will stop at nothing to help them find the right solution to positively impact the business, improve their most important business processes, or reduce their risks. 

 

You are comfortable with complex sales cycles.  Your track record of successful attainment of your targets will be rewarded with one of the most competitive compensation packages in the industry.

 


You are great at:
 

  • Managing key accounts

  • Acing as the point of contact for clients for CEM

  • Organizing regular client meetings to discuss their requirements

  • Resolving problems and handling complaints in a timely manner

  • Identifying new potential customers

  • Ensuring budget and time requirements are met

  • Staying up-to-date with new features and product launches

  • Establishing best practices and monitoring and report on sales performance analytics

  • Suggesting innovative ideas to increase sales and improving customer experience



What it takes: 

  • University or Bachelor’s degree, advanced university or Master’s degree preferred

  • Proven work experience as a Software Sales Account executive

  • An ability to gasp client needs and to increase customer engagement

  • Understanding of sales performance metrics

  • Excellent communication and negotiation skills

  • Analytical and time-management skills

  • A thorough understanding of the CEM License and SaaS Market space including CCM (Customer Communication Management) and DXM (Digital eXperience Manager)

  • Solid knowledge of CRM software and MS Office (MS Excel in particular)


At OpenText we understand and value diversity in our employees and we are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. We draw on our diversity and collective genius as we continue to shape a better future for our customers and be the Best Place to Work for our employees- nothing is off the table at OpenText. If you require accommodation at any time during the recruitment process please email accommodationrequests@opentext.com

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