Function: Cloud Services
Location: Philippines, Makati CityApply Now Connect with LinkedIn Connect with Xing
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ENABLING THE DIGITAL WORLD
OpenText enables the digital world as the global leader in Enterprise Information Management, both on premises or in the cloud. We embrace all things digital and are committed to being the Best Place to Work for our Employees in over 140 locations around the world.
We obsess over our customers to ensure they are wildly successful in embracing the Digital World. Our customers entrust us with their most important information, we need to be their most trusted partner. What we do, we do well. What we create, we do purposefully to impact the world. If you believe in this and are passionate about enabling the Digital World then let OpenText turn your career vision into reality.
The role of the Delivery Manager (DM) is to serve as a customer advocate in Manila. This includes collaborating with cross-functional teams to make sure client requests are delivered on a timely manner and issues are resolved accordingly. The DM is assigned to a set of accounts and is accountable to the over-all service delivery for these customers.
The DM may also be assigned to support Delivery Managers on shore if there is a business need due to availability of DM accounts and DMS team’s support capacity.
This person will also provide recommendations and implement improvements in delivery management & support processes. He is also expected to share his knowledge and experience to the team.
You are great at:
What it takes:
At OpenText we understand and value diversity in our employees and we are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. We draw on our diversity and collective genius as we continue to shape a better future for our customers and be the Best Place to Work for our employees- nothing is off the table at OpenText. If you require accommodation in completing the application process please email email@example.com