Location: Philippines, Makati City
Region: ApjApply Now Connect with LinkedIn Connect with Xing
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As a Customer Manager at Open Text you help customers use information to grow faster and be more efficient in an increasingly Digital World. You are part of a global team of highly skilled and entrepreneurial professionals who understand that their customers are experiencing unprecedented change.
Your customers trust your judgement to help them solve their most pressing business problems and to support them in their journey to the cloud and to become a digital enterprise. You will stop at nothing to help them find the right solution to positively impact the business, improve their most important business processes, or reduce their risks.
You are great at:
•Responsible for developing and maintaining post-sales relationships with named customer accounts critical to the company in terms of recurring base revenue and future growth.
•Manages, services and up-sells to customer key accounts
•Operates under minimal supervision with latitude for independent judgment
•Reports directly to the Manager of Customer Management
•Performs Sales activities for assigned strategic accounts to achieve or exceed assigned revenue objectives
•Up sells products/services over the phone
•Remains knowledgeable of the company’s products/services to facilitate sales efforts
•Maintains sales records and prepares sales reports as required
•Maintains regular contact with customers to ensure as required
What it takes:
•With inbound/outbound sales experience
•Must have an exceptional written and oral communication skills in English and French
•Willing to work on EMEA shift (3PM-12MN or 4PM-1AM MNL Time)
At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.