Senior Engineer

Ref#: 17213

Function: Consulting

Location: India, Hyderabad

Region: Apj

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OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

The opportunity:

The resource will be part of a Cloud Services team providing application support and maintenance (bug fixing and minor enhancements) for OpenText customers spread across the globe

You are great at:

Responsibilities:
• Provide application support to end- and/or super-users
• Troubleshoot and find resolutions to technical problems reported by customers, whether they require correction in data, change in configuration or a code fix.
• Document solutions to problems and contribute to Collaborative Knowledge Building
• Work in shifts: Morning, Regular, Afternoon and Night on rotation basis.

What it takes:

4 to 5 years of experience working for application support and/or application maintenance. The latter involves code fixes for software errors, and minor enhancements.

Technical skills:
• Prior experience working with OpenText Process Suite, previously called Cordys BOP (Business Operations Platform)
• Programing: Core Java, J2EE (Mandatory)
• Operating Systems: Linux and/or Windows.
• Web and application servers (any one or more of): Web-Sphere, Web-Logic, Tomcat, Apache, IIS
• Directory Services: Open-LDAP, Active Directory
• Database: PostgreSQL, MySQL, MSSQL, Oracle (anyone, basic installation, configuration and monitoring, etc. not necessarily DBA)
• Troubleshooting and debugging

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.

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