Staff Software Engineer (AWS SysOps)

Ref#: 14741

Function: Engineering

Location: India, Hyderabad

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OpenText enables the digital world as the global leader in Enterprise Information Management, both on premises or in the cloud. We embrace all things digital and are committed to being the Best Place to Work for our Employees in over 140 locations around the world.

We obsess over our customers to ensure they are wildly successful in embracing the Digital World. Our customers entrust us with their most important information, we need to be their most trusted partner. What we do, we do well. What we create, we do purposefully to impact the world. If you believe in this and are passionate about enabling the Digital World then let OpenText turn your career vision into reality.

The Opportunity: As a AWS/SysOps Systems Engineer, your mission will be to use cutting edge technology for monitoring and maintaining the day to day operations including backups, monitoring processes, proactively communicating and initiating relevant processes  for starting and stopping services/processes, and initial investigation and reporting of issue. 

You are great at:
  • Lead, drive and implement highly scalable and complex solutions
  • Both systems administration, coding experience, and a strong desire to expand their experience architecting and implementing cloud solutions
  • Provide status updates to stakeholders and escalates issues when necessary. 
  • Proven experience in networking, storage, Windows, Linux
  • Understanding of security best practices
  • Work independently and collaboratively.
  • Ability to effectively track and communicate project status 
  • Escalate incidents or issues to the System Administrator for further analysis and investigation
  • Enthusiastically participate as required in the release process to test systems and/or production

What it takes: 

  • CS/Engineering Bachelor degree and 8+ years of systems operations experience
  • Providing AWS operations and deployment experience with Amazon Web Services EC2, RDS, VPC, IAM, Route53, S3, and other AWS Services
  • Working with SaltStack or similar configuration management tool experience; thorough understanding of configuration management concepts
  • Creating automated deployment and testing environments.
  • Deploying, managing, and operating scalable, highly available, and fault tolerant systems on AWS 
  • Implementing and controlling the flow of data to and from AWS 
  • Estimating AWS usage costs and identifying operational cost control mechanisms
  • Migrating existing on-premise applications and services to AWS
  • Selecting the appropriate AWS service based on compute, data, or security requirements
  • Identifying appropriate use of AWS operational best practices
  • Expert level Linux/Unix command line and comfortable working with Windows
  • Build and extend monitoring and dashboard solutions (Nagios/Icinga, Splunk) for internal and external clients.
  • Experience with installing and configuring Apache and Tomcat
  • Experience provisioning, operating, and maintaining systems running on AWS
  • Ability to thrive in a constantly changing technical environment with shifting priorities
  • Ability to identify and gather requirements to define a solution to be built and operated on AWS
  • Experience with supporting mission critical software
  • Capabilities to provide AWS operations and deployment guidance and best practices throughout the lifecycle of a project
  • Multiple Monitoring, escalation and root cause analysis for infrastructure issues
  • Skill and drive to own and solve complex issues with minimal oversight
  • Ability and desire to learn and apply new knowledge and engineering concepts as it relates to the business
  • Application clustering / load balancing concepts and technologies
  • A solid understanding of cloud computing environments and preferably experience with AWS
  • Familiarity working in an Agile environment and demonstrated success with structured testing practices such as automated unit testing, regression testing, TDD and continuous delivery
  • Experience with distributed and scalable software architectures                 
  • Ability to analyze and resolve complex  infrastructure resource and  application deployment issues
  • Understanding network topologies and common network protocols and services (DNS, HTTP(S), SSH, FTP, SMTP,DHCP, TCP,IP etc…)
  • Administering LDAP and Active Directory
  • Experience with Docker
  • Amazon AWS SysOps Certification is a plus
At OpenText we understand and value diversity in our employees and we are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. We draw on our diversity and collective genius as we continue to shape a better future for our customers and be the Best Place to Work for our employees- nothing is off the table at OpenText. If you require accommodation at any time during the recruitment process please email

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