ENABLING THE DIGITAL WORLD
OpenText enables the digital world as the global leader in Enterprise Information Management, both on premises or in the cloud. We embrace all things digital and are committed to being the Best Place to Work for our Employees in over 140 locations around the world.
We obsess over our customers to ensure they are wildly successful in embracing the Digital World. Our customers entrust us with their most important information, we need to be their most trusted partner. What we do, we do well. What we create, we do purposefully to impact the world. If you believe in this and are passionate about enabling the Digital World then let OpenText turn your career vision into reality. The Opportunity:
The Systems Administrator performs duties to produce quality deliverables associated with systems administration. Specifically, this position is responsible for building, maintaining and troubleshooting secure computer environments using automation tools to quickly provision customer environments to global standards. Those responsibilities are generally associated with multiple function tasks of medium to large / high size, scope and complexity.
You are great at:
Perform the planning, coordination and execution of software and hardware installation, configuration, maintenance and upgrades.
Provide superior OS support for systems in several large datacenters located around the globe.
Provide Application support for SAAS applications running on Smart Datacenter and VMware platforms.
Create and maintain systems, infrastructure, procedural and process documentation.
Provide technical assistance by responding to inquiries from other groups regarding errors, problems, or questions about software, hardware, systems and infrastructure.
Troubleshoot and resolve issues, interfacing with other teams as required.
Manage work to meet milestones in accordance with the project plan and keep management and project managers informed of issues and status.
Recommend and evaluate new and more effective approaches to system administration, including procedural changes, future hardware / software needs and tools to enhance productivity.
Participate on special project teams for development or corporate initiatives as such projects arise.
Participate in On Call responsibilities.