Senior Application Engineer (SFDC)

Ref#: 13335

Function: IT

Location: India, Hyderabad

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OpenText enables the digital world as the global leader in Enterprise Information Management, both on premises or in the cloud. We embrace all things digital and are committed to being the Best Place to Work for our Employees in over 140 locations around the world.

We obsess over our customers to ensure they are wildly successful in embracing the Digital World. Our customers entrust us with their most important information, we need to be their most trusted partner. What we do, we do well. What we create, we do purposefully to impact the world. If you believe in this and are passionate about enabling the Digital World then let OpenText turn your career vision into reality.

The Opportunity:
OpenText Enterprise Information Management (EIM) technologies and business solutions allow organizations to take full advantage of enterprise information to gain better business insight, capitalize on opportunities to positively impact the business, improve process velocity, reduce risks related to information governance, and protect sensitive information and intellectual property from internal leaks and external threats. With growing volumes and a host of formats to manage and leverage, organizations need to bring structure to the unstructured. By doing so, they will be unleashing the power of information to drive faster decision making, improved agility, strong security policies, and an increased ability to both exploit the opportunities and control the risks of enterprise information.

This position involves being part of a dynamic team environment responsible for designing, developing and supporting software solutions to meet business requirements in the areas of Sales, Marketing, Customer Support and Services.

The position will be primarily focused on the systems used by Sales. The primary system is but there are also other add-on and customer applications and websites.

You are great at: 

Provide superior customer service - resolving incidents raised by our users
Create and enhance user documentation (How-To/FAQ/Wiki etc.)
Translate business requirements into functional/technical requirements working within the framework of the tools available.
Interact with Business representatives to ensure their requirements are being met
Develop solutions to meet the business requirements while meeting time and cost constraints
Adhere to SDLC standards and Change Management processes

What it takes: 

Bachelor’s degree in Computer Science, Engineering or related field administrative experience development experience (Java, Apex)
Workflows and Approvals, Standard and custom Objects
Microsoft SQL technologies like SQL Server or T-SQL
Microsoft .NET Experience, C# or VB.NET
Good Documentation skills
Good communication skills and should be able to work independently or as part of a team
Over all 6+ years of experience in which at least 3+ development experience

At OpenText we understand and value diversity in our employees and we are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. We draw on our diversity and collective genius as we continue to shape a better future for our customers and be the Best Place to Work for our employees- nothing is off the table at OpenText. If you require accommodation in completing the application process please email

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