Senior Payroll Specialist

Ref#: 15937

Function: Human Resources

Location: Germany, Grasbrunn

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As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

The Opportunity: 

Become a senior member of the HR Shared Services Team EMEA managing the end-to-end payroll process for about 1,000 employees in the DACH region. Support managers, HR Business Partners and HR Shared Services on all hire-to-retire payroll related questions utilizing regional expertise.

- Independently maintain employee data across all HR systems in a timely and accurate manner. This includes timesheet transactions, employee changes in various payroll systems.
- Supervision of interface processes between core HR systems, including 3rd party Payroll systems.
- Main contact for employees; understand and clarify concerns raised by employees and use all available resources to solve problems within agreed SLAs. Reply to employee complaints in a polite and professional manner.
- Investigation of employment issues, identifying risks, making recommendations for resolution and escalation of issues as required to the HR Shared Services Manager, HR Business Partner, etc. for final decision.

You are great at:

- Accurately resolving issues that affect the timely payment of salaries arising from the payroll. process, reported by employees and by other internal departments.
- Organising and balancing multiple complex work flows/projects in a fast paced environment
- Pro-actively identifying and evaluating problems and determining root causes.
- Developing and maintaining relationships with benefits and pensions providers.
- Taking pride in delivering an excellent customer service experience.

What it takes: 

- Prior experience of processing and managing the payroll provision of organisations with over 800 employees.
- Fluency in German (a must) and advanced level of English.
- A passion for Payroll and an appreciation for the importance of delivering outstanding customer service.
- Excellent attention to detail.
- Ability to work as part of a team and on own initiative.

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.

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