Project Manager

Ref#: 15630

Function: Cloud Services

Location: US, MD, Gaithersburg

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As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

The Opportunity:

Project Manager for Business Network Professional Services. The role will include managing standard weekly reporting, participating in improvement initiative projects, provide process management assistance, and training. Initiative projects will use both agile and waterfall approaches to manage end-to-end project delivery, ranging from tool development to business process improvement projects.

You are great at:

  • Pulling disparate data together for management reporting, highlighting trends and discrepancies
  • Preparing weekly accurate reporting for senior management

  • Creating, documenting, implementing, and training new standard processes for professional services and customer support resources and management

  • Building consensus when developing new and updated standard processes

  • Developing a project plan, schedule, milestones to implement a new program initiative

  • Contacting people more senior then yourself to complete outstanding reporting and project tasks

  • Review and challenge process improvement requests to ensure the requester has thought through the end-to-end process affect and impact to related processes and reporting

What it takes:

  • Business oriented
  • Work independently accomplishing goals
  • Facilitate team and project stakeholder and milestone reviews effectively
  • Gathering requirements, investigate process workflow, and managing the process change effectively
  • Identifying and analyzing project challenges and provide appropriate solutions
  • Work with engineering to scope and design program initiatives in an agile manner
  • Manage to a defined project budget
  • Comfortable presenting detailed information in person and to larger groups
  • Excellent time management, communication, organization, and interpersonal skills
  • Knowledge of document processing, workflow technology, and document management
  • Resolves and/or escalates issues in a timely fashion
  • Strong communication skills an absolute must
  • Strong teamwork and collaboration skills, develop and sustain cooperative working relationships
  • Strong attention to detail and process


  • 5+ years of project management experience
  • Expert with Microsoft Excel, Word, PowerPoint
  • Nice to have intermediate Excel macro knowledge
  • Knowledge of project management principles, practices, processes, techniques and tools.
  • Bachelor's degree in business, computer science, or related field
  • Self-starter with strong verbal and written skills
  • Able to travel to other locations as needed (10%)
  • Must be a fast learner and have a consultative approach with peer interactions.

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