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The Senior Director, Software Engineering is responsible for all Project Management Office functions in support of the Business Networks Business Unit, including but not limited to supporting the BU Engineering Leader and Product Manager Leaders, and their teams as required. This leadership role is part of the PMO Engineering team that supports the EVP Engineering. This role has the following primary areas of focus and all other requirements needed to support the Engineering team across OT, and may change as business circumstances dictate.
You are great at:
Support Engineering PMO and Corporate requirements and implement in the BN business.
Manage strategic initiatives for the BN business.
Provide project management based on business priorities determined by the VP of Product Development.
Drive on-time/on budget projects.
Utilize consistent processes for management, tracking, and reporting as appropriate
Ensure Security vulnerabilities are tracked and addressed
Work with cross-functional teams to ensure plans & resources are coordinated, and project deliverables are well defined, scoped and achieved.
Ensure G2M (Go-to-Market) activities are addressed
Manage communications cross-functionally and promptly escalate issues requiring direction from management.
Working with the acquisition teams, provide the leadership to ensure integration with any business that is to be integrated with Product Development. Includes integration with current processes (i.e., Project Checkpoints, Client Commitment tracking, etc.)
Provide PD leadership and support for integration to OpenText business practices and tools (i.e., SAP, release standards, etc.) and reporting compliance (i.e., Bug Reviews, Project Calendar Reviews, Time Compliance, Client Commitments, and corporate training, etc.)
Effective People Leadership
We look to you to instill a sense of purpose for each of your employees, operationalize our values & the OpenText Way, and understand what motivates your team to help drive high levels of engagement and performance
Provide regular metrics and reports with quality; deliver all reports on/ahead of schedule.
Document and implement processes to improve productivity, delivery, and reduce administration
Provide Browser Policy leadership
Implement continuous process improvements related to project planning
Ensure PC replacement upgrade process is implemented and followed
Ensure the translation processes are followed and within budget
Ensure Browser Policy is up-to-date and appropriate to meet the needs of our clients
Continue to provide PD leadership for any future SM9/SIEBEL/JIRA/ITSM integration and changes
Help drive *Agile- processes and expertise
Participate in business development and business planning initiatives, as required.
Take an ownership role to ensure PD Procurement needs are addressed; includes contractors, consultants, services, and products/equipment.
Provide active support for all OpenText PMO initiatives
In conjunction with PD, identify and get approval on the key BN ticket metrics to track and drive the teams to achieve them. Includes: Backlog on Incidents, Backlog on Problems
Ensure team meets SLA for Critical and Blocking bugs and Triaged tickets
Review and revise ticket metric goals when requested by senior management
Help PD achieve the key ticket management goal metrics
Ensure data is available as needed; provide visibility; escalate issues before they have a negative impact on goals or client satisfaction.
What it takes:
Bachelor’s Degree in Computer Science, Information Systems, or related areas
10+ years project or program management experience
5+ years management experience
Ability to work independently and drive issues to resolution
Ability to motivate a team in meeting a tight deadline and following standards
Ability to manage a team in various locations
Proven track record of meeting/surpassing objectives and delivering exceptional results
Fluent with Microsoft PowerPoint, Excel and Word
Must have very strong interpersonal skills including a demonstrated ability to partner with others and manage complex problems and relationships
Self-motivated; can do attitude
Strong facilitation and negotiation skills
Strong leader who can coach, develop, lead, and inspire a team.
Ability to work on multiple concurrent projects
Strong technical and business skills/acumen
Responsive to requests from all levels
Attentive to detail
Driven by client’s success