Director, Corporate Infrastructure Services

Ref#: 14984

Function: IT

Location: US, OH, Brook Park

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ENABLING THE DIGITAL WORLD

OpenText enables the digital world as the global leader in Enterprise Information Management, both on premises or in the cloud. We embrace all things digital and are committed to being the Best Place to Work for our Employees in over 140 locations around the world.

We obsess over our customers to ensure they are wildly successful in embracing the Digital World. Our customers entrust us with their most important information, we need to be their most trusted partner. What we do, we do well. What we create, we do purposefully to impact the world. If you believe in this and are passionate about enabling the Digital World then let OpenText turn your career vision into reality.


The Opportunity:

As part of a larger Infrastructure Operations team reporting to the Sr. Director of IT, the Director of Corporate Infrastructure Services will be responsible for driving success for the solutions servicing the global corporate and lab environments. 

We are looking for an objectives-driven, hands-on leader who is detail-oriented, time and cost-conscious, and a talented innovator. You will demonstrate an exceptional level of team building and the intuition to recognize and direct the varying elements of project and personnel demands that drive a successful technology company forward. You have the ability to make sound decisions after carefully gathering and evaluating the facts. 


You are great at: 

  • Managing technical teams worldwide that support the corporate and lab IaaS infrastructure.
  • Providing technical and project management direction
  • Prioritizing time against project lists in a changing environment 
  • Providing technical thought leadership to internal and external contacts
  • Ensuring security policies are adhered
  • Communicating departmental requirements and working effectively with other internal departments 
  • Regularly assessing team compliance with established policies and procedures 
  • Developing tactics to achieve goals defined by senior leadership
  • Recruiting, hiring & training staff; fostering a successful & positive team environment
  • Driving, managing and executing the business and revenue goals
  • Acting as the visionary and champion for high value customers and meeting with internal and external partners and customers

What it takes: 

  • Minimum 7 years Director/Manager experience in an Enterprise Operations / IT 
  • Experience managing employees in diverse geographic regions and proven success mentoring Engineers
  • Sound understanding of major storage and backup technologies from vendors including (but not limited to) VMware, Microsoft, RedHat and Virtualization technologies
  • The ideal candidate should have experience working for a company in the technology sector 
  • Must be able to guide teams to troubleshoot and resolve issues and provide technical representation of issues and ideas in meetings with peers
  • Strong and current experience in infrastructure technologies 
  • Proven ability to manage diverse, simultaneous projects of varying complexities
  • Extensive experience with Data Center, Business Continuity, Operating Systems, Cloud and VMware
  • A proven track record of success (Attitude, Quota Attainment, Activity Levels)
  • Experience presenting strategy and road map to internal business leaders
  • Literate, communicative, client-friendly and flexible
  • Able to function rationally and methodically in a high productivity environment.

At OpenText we understand and value diversity in our employees and we are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. We draw on our diversity and collective genius as we continue to shape a better future for our customers and be the Best Place to Work for our employees- nothing is off the table at OpenText. If you require accommodation at any time during the recruitment process please email accommodationrequests@opentext.com

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