Sr Tools Engineer

Ref#: 14775

Function: Cloud Services

Location: India, Bengaluru

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As the Information Company, our mission at opentext is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

The opportunity:

As a Systems Monitoring Engineer, you will be responsible for the monitoring of our cloud infrastructure and applications, as well as managing and maintaining the supporting technologies. You will ensure that the monitoring infrastructure is operating and performing optimally and efficiently; and ensure that all customers are being monitored.

Success in this role requires very strong Zabbix skills, system administration skills, and attention to minute details. You are expected to analyze complex system behaviors or problems, and be able to trace issues across multiple systems. You are a first responder and are ultimately responsible for ensuring our cloud infrastructure services are being monitored.

You are great at:

• Zabbix experience is a major plus
• Scripting skills (Salt, Ruby, Perl, C, Python, PowerShell)
• Linux experience
• Familiarity with vBlock architecture (blade servers, VNX, UCS, etc)
• Familiarity with IP networking (iptables, haproxy, vpn, tcp/ip, http)
• Familiarity with VNX, Data Domain, and Isilon storage

What it takes:

• 5+ years of experience in a highly-complex technical operations environment
• At least 3 years of experience with an Enterprise Systems Management product in a large, complex, virtualized environment
• At least 1 year of experience with Windows administration, Active Directory, and Patch Management
• At least 1 year of Application Development and Testing experience
• Hands on operational experience in a high-volume or critical production service environment
• Experience with production support, change control protocols
• Experience managing highly available environments and configurations
• Highly self-motivated and directed
• Keen attention to detail
• Good analytical and problem-solving/troubleshooting abilities
• Experience working in a team-oriented, collaborative environment

At OpenText we understand and value diversity in our employees are proud to be an Equal Opportunity Employer

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