Business Operations Analyst- Professional Services

Ref#: 18680

Function: Sales Operations

Location: Singapore, Singapore

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As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

The opportunity:

The OpenText Professional Services (PS) group is a specialized division within OpenText, providing niche-consulting services to enterprise leaders. The OpenText PS group provides technical and industry expertise to assist in the delivery of content management service capabilities to empower and drive maximum value for end clients. We are presently seeking a qualified individual to fill the role of Regional Operations Analyst at our Sydney location.

You are great at:

Act as business advisor to regional leads, preparing and reviewing financial/operational reports to support weekly forecasting process

Managing projects through completion including project tracking, monitoring, reporting, and administration

Providing reporting on the health of the business - pipeline vs. backlog vs. forecast analysis

Supporting ad hoc reporting, as well as ensuring revenue recognition through invoicing, work in progress reports, reviewing Accounts Receivables, etc.

Collaborating with Project Manager(s) to drive integrity and completeness of functional area projects, programs and solutions by tracking profitability and Return on Investment (ROI)

Communicating project status by publishing high quality project reports and presentations

What it takes:

Bachelor’s degree in business or related discipline, or equivalent work experience required

2+ years business operations experience, advising management on controls, procedures, business risks, etc.

Strong Excel skills and analytical skills; reviewing reports and providing succinct summaries to Regional VP

Experience using SalesForce, Changepoint, Great Plains and SAP software an asset

Ability to work in a team environment

Ability to work independently & self-learn

Excellent attention to detail and analytical ability

Excellent communication and organizational skills

Creativity in finding solutions is a plus

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